Overview In Khoros Community Classic, spam/abuse can appear as repeated fraudulent registrations and spam posts created using email “plus addressing” (aliasing/subaddressing) such as <user>+<tag>@<dom...
Overview There is currently no out-of-the-box (OOTB) feature in Khoros Community to directly export or extract a list of products from the community interface. However, you can retrieve product inform...
Overview The Category Expert component (Top Experts) cannot be displayed on Group Hub pages in Khoros Community Classic, even when users have met the configured thresholds for kudos, solutions, or ans...
Overview In Khoros Community, administrators may find that the Block New Comment option is not visible when editing articles in specific TKB boards, even though this option appears correctly on others...
Overview When uploading a plugin using the Community SDK's li submit-plugin command, you may encounter this error: [UPLOAD_FAIL] The plugin was not uploaded. The plugin package file not found. Despite...
Overview The error This post contains content that is not permitted in the community. You must remove this content before publishing. with code 425 occurs when attempting to post messages via the API ...
Overview Khoros Community supports HTML in posts and signatures so your users can format content, embed images, and enrich discussions. However, allowing HTML also introduces potential risk from cross...
Overview The custom page dropdown in the ticket creation space (for Case Portal integration) appears blank, although options are present. This issue is due to a server-side configuration error in the...
Overview A coordinated phishing campaign is targeting communities where newly registered users can immediately send private messages (PMs). Affected communities report newly created accounts—often nam...
Overview The issue involves multiple redirects caused by a language redirect in the Common.init.ftl file, affecting search engine crawlers and impacting SEO. This is a configuration/customization iss...