Overview When uploading a plugin using the Community SDK's li submit-plugin command, you may encounter this error: [UPLOAD_FAIL] The plugin was not uploaded. The plugin package file not found. Despite...
Overview The error This post contains content that is not permitted in the community. You must remove this content before publishing. with code 425 occurs when attempting to post messages via the API ...
Overview Khoros Community supports HTML in posts and signatures so your users can format content, embed images, and enrich discussions. However, allowing HTML also introduces potential risk from cross...
Overview The custom page dropdown in the ticket creation space (for Case Portal integration) appears blank, although options are present. This issue is due to a server-side configuration error in the...
Overview A coordinated phishing campaign is targeting communities where newly registered users can immediately send private messages (PMs). Affected communities report newly created accounts—often nam...
Overview The issue involves multiple redirects caused by a language redirect in the Common.init.ftl file, affecting search engine crawlers and impacting SEO. This is a configuration/customization iss...
Overview When attempting to embed iframes in Community articles, users may encounter the error message: Sorry, we were unable to save your changes. Your post has been changed because invalid HTML was ...
Overview Users attempting to access specific posts in the Community (for example, from notification emails) may be redirected to the homepage after being logged out because of SSO session inactivity. ...
Overview You may notice that some spam posts briefly appear in search results before being quarantined. This occurs because automatic spam detection may not always act instantaneously. When spam is po...
Overview Some users begin registering for your online community but abandon the process at the screen name setup step. These partially registered users cannot fully access community features and may n...